Edit who gets donation notifications in Donorbox

In this post, you’ll learn how to change the email addresses that receive donation notifications inside Donorbox, including the newer option to add up to four extra recipients. You’ll also see the exact dashboard path and a simple checklist to avoid mistakes.

Why donation notifications get confusing

Imagine your nonprofit just received a big donation, but the finance or accounting team didn’t see the alert. Maybe the person who set up the system left the job, or the email is wrong. Now the donation arrives, but internal teams don’t know right away, and receipts and records become a scramble.

Donorbox helps fix this by letting you control who gets the notifications.

What “donation notification recipients” means

When a donate happens through your donation form (including cases where people choose crypto or stock via integrations), Donorbox can send notification emails to the addresses you set.

A key update is that you can add multiple recipients, so more than one team member gets the news immediately.

The key update that matters for most teams

Donorbox lets you add:

• 1 additional donation notification email address before
• up to 4 additional email recipients now

That means you can notify finance, accounting, and whoever handles records without relying on one “middle man.”

Step by step edit guide

Dashboard path

Use this exact path in your Donorbox dashboard:

1. Open the Account tab
2. Click Receipt Email Settings (button at the top left of the screen)
3. Find the field labeled Additional Donation Notification Email
4. Enter an email address
5. Click the blue + button to add it
6. Repeat until you reach your allowed number
7. Save changes (if your dashboard shows a save step)

Simple diagram of where to click

Donorbox Dashboard
      |
      v
[Account]
      |
      v
[Receipt Email Settings]
      |
      v
Additional Donation Notification Email
      |
      v
Type email -> Click "+"
(Repeat up to 4 additional recipients)

Quick checklist to avoid common problems

Example scenarios

Scenario 1. Finance and accounting both need alerts

You want two people notified: one handles reconciliation and one handles invoicing.
Add both emails using the Additional Donation Notification Email field and the + button.

Scenario 2. Donations come from more than one place

If your nonprofit uses a wordpress website with Donorbox embeds (or runs donation campaign pages), notification settings still live in the dashboard. The team should receive alerts regardless of where the donor submitted the gift.

Scenario 3. You run crypto and stock donations

If you enabled non-cash options (such as crypto or stock) through the donation flow, notifications are still delivered based on your receipt notification settings. That way, your team is ready when non-card donations arrive.

Where the setting lives in plain words

Look for it in the Donorbox admin area under:

Account → Receipt Email Settings → Additional Donation Notification Email

That is where you manage the recipient list.

Mini guide for team communication

If your nonprofit uses notification emails for internal coordination, a good practice is:

• Send alerts to the team inbox shared by finance/accounting
• Also add one backup email (for coverage during absences)
• Keep it limited so notifications are actionable, not spammy

Summary

To edit who gets donation notifications in donorbox, go to Account → Receipt Email Settings, then use Additional Donation Notification Email to add recipients. Donorbox now allows up to four additional email addresses, making it easier to keep the right team members informed right away.